Terms of Service
These Terms of Service (these “Terms”) apply to your access and use of: (1) our websites located astranora.com (the “Websites”); (2) our mobile applications (“Apps”); and (3) any services, content, and features made available by us through the Websites or the Apps (together with the Website and the Apps, our “Services” / “Service”). In these Terms, “Astra Nora” the “Company,” “we,” “us,” and “our” refer to Astra Nora LLC and our affiliates, successors, and assigns; and “you” and “your” refer to any user of our Services.
Acceptance of Terms
To use Astra Nora's Services, you must adhere to these Terms and our Privacy Policy found at https://astranora.com/pages/privacy-policy. It's important to carefully read and understand these Terms. By accessing or using our Services, you confirm your legal capacity to enter into this agreement. When provided the option, if you access or use our Services or click to accept these Terms, you agree to abide by them. If you disagree with any part of these Terms, refrain from using our Services.
It's essential to note that these Terms mandate individual arbitration and waive the option for class actions or jury trials in dispute resolution. They also restrict the available remedies in case of a dispute. You hereby agree to assume full responsibility for any actions you take based on or related to your use of the Service.
Modification of Terms
We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service. In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at https://astranora.com/pages/privacy-policy.
You are free to decide whether or not to accept a revised version of these Terms, but accepting these Terms, as revised, is required for you to continue accessing or using the Services. If you do not agree to these Terms or any revised version of these Terms, your sole recourse is to terminate your access or use of the Services. Except as otherwise expressly stated by us, your access and use of the Services are subject to, and constitute your acceptance of, the version of these Terms in effect at the time of your access or use.
UNAUTHORIZED USES AND USER CONDUCT:
You may only use Astra Nora's Services for lawful purposes and in compliance with these Terms. If the use of our Services violates applicable law, access or use is not authorized. We are not liable if your use of the Services breaches the law. Do not use the Services in the following ways:
Violating any local, state, federal, or international laws or regulations.
Exploiting or harming minors or adults by exposing them to inappropriate content or seeking personally identifiable information.
Transmitting materials that breach these Terms or the law.
Sending any unauthorized advertising or promotional material without our prior consent.
Impersonating Astra Nora, its employees, other users, or entities.
Engaging in conduct that impedes others' use or enjoyment of the Services or harms Astra Nora or its users.
You also agree not to:
Use the Services in a manner that damages or impairs the platform or interferes with others' use.
Employ robots, spiders, or other means to access the Services or their content.
Use software or techniques that disrupt the proper functioning of the Services.
Introduce malicious material like viruses or attempt unauthorized access to our systems.
Attack the Services through denial-of-service attacks or similar means.
Interfere with the Services' proper functioning.
Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate in any way, especially based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Age and User Eligibility
Our Services are designed for users aged 13 and above. Users under 13 are prohibited from using Astra Nora. Those aged 13 to 18 can use the Services with parental or guardian permission. However, registered sex offenders, regardless of age, are prohibited from using Astra Nora.
User Conduct
As a user, you are responsible for all content you upload or use through Astra Nora. Prohibited actions include:
Infringing on intellectual property rights or uploading content without proper rights.
Uploading material that disrupts or harms computers or poses privacy or security risks.
Engaging in unsolicited advertising, spam, or activities that violate laws or privacy.
Posting unlawful, harmful, threatening, defamatory, or objectionable content.
Interfering with the Service's functionality or violating its regulations.
Impersonating others, harvesting user information, or engaging in criminal activities.
Astra Nora promotes respect, honesty, and kindness in user interactions to foster a safe environment for sharing personal stories and experiences.
CRIMINAL BACKGROUND AND IDENTITY VERIFICATION CHECKS:
Astra Nora does not conduct criminal background or identity verification checks on users of this Service. Please use common sense and sound judgment when communicating with others on this Service.
Astra Nora does not perform criminal background checks or identity verifications on its users. We strongly advise exercising common sense and good judgment when interacting with others on this platform.
You acknowledge that Astra Nora does not conduct criminal background checks or inquiries into users' backgrounds. Astra Nora does not guarantee or warrant the conduct, identity, intentions, legitimacy, or truthfulness of its users.
However, Astra Nora reserves the right to conduct, and by using this Service, you authorize Astra Nora to perform any necessary criminal background checks or screenings (such as sex offender registry searches) using available public records. You consent to the use of any information you provide for these purposes.
You are solely responsible for your interactions and communications with other users on Astra Nora. Please note that screenings like sex offender registrations do not ensure your safety on this platform and should not replace sensible safety precautions or other reasonable safety measures. Always use your best judgment and take appropriate safety steps when communicating with or meeting new people online.
Communications received through Astra Nora, including automatic notifications sent by the platform, may result from users engaging in improper purposes, including harassment, bullying, fraud, abuse, or other inappropriate behaviors.
While Astra Nora aims to foster a respectful user experience, it holds no responsibility or liability for any user's conduct on or off the platform. It is strongly advised to exercise caution in all interactions with other users, especially if you choose to communicate outside of Astra Nora or meet in person.
ASTROLOGY DISCLAIMER:
Astra Nora provides astrology-related services and information intended for entertainment and informational purposes only. Our services may include, but are not limited to, astrological readings, horoscopes, and personalized astrological insights.
For Entertainment Purposes: Our astrological content, including readings, predictions, or insights, is provided solely for entertainment and general informational purposes. While we strive for accuracy, Astra Nora cannot guarantee the precision, reliability, or completeness of the information presented.
Personal Interpretation: Astrological readings and insights offered by Astra Nora are subject to personal interpretation. They do not constitute professional advice in areas such as finance, health, legal matters, or any other field. Users are encouraged to seek appropriate professional advice tailored to their individual circumstances.
No Guarantees or Predictions: Astra Nora does not make any guarantees or warranties regarding the accuracy or outcome of any astrological reading or prediction provided through our services. Astrological information is not a substitute for sound judgment or decision-making.
Personal Responsibility: Users acknowledge and agree that any action or decision made based on astrological readings or information obtained through Astra Nora's services is solely at their discretion and risk. Astra Nora, its affiliates, and contributors shall not be held liable for any direct or indirect consequences resulting from the use or reliance on astrological information provided.
Age and Consent: Users accessing astrological services must be of legal age or have obtained appropriate parental or guardian consent. Our services are not intended for use by minors without parental approval.
By accessing or using our astrology-related services, you agree to the terms outlined in this section. If you do not agree with these terms or have any reservations about the nature of astrological content, we advise refraining from using our astrology services.
LEGAL COMPLIANCE:
International Use and Compliance:
Special Notice for International Use; Export Controls: Software (defined below) available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.
Commercial Use:
Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service. The Service is for your personal use.
Intellectual Property Rights:
The Services and all related content, features, and functionality (including, but not limited to, all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by Astra Nora, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws as applicable.
Subject to these Terms, you are permitted to access and use the Services for your personal, non-commercial use only.
The Astra Nora name, the Astra Nora logo and all related names, logos, product and service names, designs, and slogans are trademarks of Astra Nora. You must not use such marks without our prior written permission. You may not do any of the following (or enable anyone else to do so):
Copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, print, monitor, make available, modify, or otherwise use any portion of the Services or the content on the Services except as set forth in these Terms;
Use the Services, any tools provided by the Services, or any content on the Services for any commercial purposes without obtaining our advance written consent; or
Violate or infringe Astra Nora’s copyrights, trademarks, or other intellectual property rights.
If you violate these Terms, your right to access and use the Services will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved by the Company. Any access or use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
UPLOADED CONTENT:
Aspects of our Services enable you to generate, upload, post, transmit, receive, and store content (collectively referred to as "Uploaded Content").
Uploaded content must not:
Infringe upon someone else’s rights of publicity, privacy, copyright, trademark, or any other intellectual property right.
Contain false, defamatory, libelous, obscene, harassing, threatening, discriminatory, bigoted, hateful, violent, vulgar, profane, pornographic, or otherwise offensive, inappropriate, damaging, unlawful, disruptive, or harmful material.
Attempt to harm or exploit children by exposing them to inappropriate content, requesting personally identifiable information, or engaging in any such behavior.
Engage in bullying, harassment, intimidation, defamation, doxxing, spamming, or solicitation of other users.
Be deemed objectionable or offensive, as determined by Astra Nora at our sole discretion.
Any Uploaded Content is considered personal information and is subject to the terms outlined in the Privacy Policy, including any rights that Astra Nora and its affiliates may possess in and to personal information.
By posting Uploaded Content, you affirm and warrant that:
You possess or control all rights to the Uploaded Content and have the authority to grant Astra Nora and its affiliates the rights specified in the Privacy Policy.
The Uploaded Content you post does not and will not infringe or violate any third-party rights.
The Uploaded Content you post complies and will continue to comply with these Terms.
You acknowledge that you are accountable for any Uploaded Content you post, and you, not Astra Nora, are entirely responsible for such Uploaded Content, including its legality, accuracy, reliability, and appropriateness.
We hold no responsibility or liability to any third party for the content or accuracy of any Uploaded Content posted by you or any other user of Astra Nora.
While not obligated to do so, we reserve the right to access, review, screen, and delete your content at any time and for any reason, especially if we believe your content violates these Terms or to enhance and manage the Services. However, you retain sole responsibility for the content you generate, upload, post, transmit, or store through Astra Nora.
Third Party Material:
Astra Nora holds no liability for any content or materials provided by third parties, including users. This includes, but is not limited to, any errors, omissions, or damages resulting from the use of such content.
You acknowledge that Astra Nora does not conduct pre-screening of content. However, Astra Nora and its representatives retain the right (but not the obligation) at their sole discretion to refuse or remove any content available via the Service.
Astra Nora and its representatives reserve the right to remove any content that violates these Terms of Service or is deemed otherwise objectionable at the sole discretion of Astra Nora. You agree that the assessment and assumption of all risks associated with the use of any content, including reliance on its accuracy, completeness, or usefulness, are your responsibility.
Links For Third-Party Services:
If the Services contain links to other websites provided by third parties (“Linked Sites”), these links are provided for your convenience only. Our inclusion of such links does not imply our endorsement of any Linked Sites or any association with their owners or operators, and we expressly disclaim responsibility and liability of any such Linked Sites. We have no control over the contents of Linked Sites and accept no responsibility for them. If you decide to access any Linked Sites, you do so entirely at your own risk and subject to the terms and conditions of use for such Linked Sites. Any interactions you have with Linked Sites are between you and such site, and you agree that we are not liable for any damage or loss you may suffer as a result of any interactions with any Linked Sites or any claims that you may have against Linked Sites.
PURCHASES:
We offer products and services for purchase through various platforms including the Apple App Store, Google Play Store, Shopify, and other external services authorized by Astra Nora (each, an “external service”).
In-app purchases and subscriptions made within the Astra Nora app are facilitated by Stripe, our designated payment service provider for digital goods.
Any purchase made on an external service will be processed through your account (“External Service Account”) on that external service in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some external services may charge you sales tax, depending on where you live, which may at times change.
Any offer for any product or service made on our Services is void where prohibited.
In-App Fees:
The Company may, now or in the future, charge subscription or service fees for the use of the Services or certain Service features. You agree to pay to the Company all fees for products or services purchased on or through the Services under your Account at the then-current prices and rates (including any applicable taxes), and to abide by the Company’s payment terms in effect at the time of such purchase.
The Company may change the fees for use of the Services or any Service features or add new fees or charges, at any time. For any change in fees for products or services purchased under your Account, the Company will send you a notice of such change in advance of the time such change takes effect (via a message or through the Services).
If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.
Refunds:
Note: you must delete or terminate your account according to the procedures set forth in the Application. Moreover, Astra Nora reserves the right to suspend or terminate any account WITHOUT providing a refund for any subscription or in-app purchase for violating these Terms of Service.
Automatic Renewal:
If you purchase a subscription, your subscription will automatically renew for the same subscription period/terms as originally purchased. To avoid any future unwanted charges, you must cancel your subscription before the expiration of any free trial period, subscription period, or renewal pursuant to the terms and conditions of this Service and any third-party payment platforms. Please note that deleting your mobile application from your device does not automatically cancel your subscription.
Depending on your device type, you will have made a purchase with either the App Store (iOS) or the Play Store (Android). Astra Nora does not handle these payments or refunds directly, you must contact the Store where the purchase was made to request a refund or seek any payment related assistance. Your purchase will indicate that it was made for “Astra Nora” app on your credit card statement.
For subscribers residing in specific states:
For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, the following terms may apply:
You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use the services of Astra Nora) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described below.
For subscribers residing in the European Union or European Economic Area:
In accordance with local law, you are entitled to a refund within the 14 days after the subscription commences. The 14-day cancellation period starts when the subscription begins.
However, due to the nature of our Service of nonrefundable services already fully performed (such as questions that have already been asked and used) and our costs, we can only refund you for the portion of questions that have not been asked that month.
For inquiries related to billing, please contact us at billing@astranora.com.
Online Stores:
As part of the Services, the Company may, now or in the future, make certain products or services available exclusively online through the Websites (the “Online Stores”). These products or services may have limited quantities and are subject to return or exchange only according to our policies on our website at astranora.com.
We try to ensure that our online pricing and product information are accurate and complete. However, from time to time, mistakes occur, and we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
We reserve the right to limit the quantities of, change prices or descriptions of, or discontinue any products or services that we offer at any time, without notice. We undertake no obligation to update, amend or clarify information in the Service, including without limitation, pricing information, except as required by law.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
We reserve the right to limit, block, or cancel any order you place with us. We may exercise this right on a case-by-case basis and at our sole discretion. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
USER COMMENTS, FEEDBACK, AND SUBMISSION:
If you send us ideas, suggestions, proposals, feedback, plans, or other materials, whether online, by email, by postal mail, or otherwise (“Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use such Comments. We are and shall be under no obligation to maintain any comments in confidence; to pay compensation for any comments; or to respond to any comments.
You agree that your Comments will not violate any right of a third-party, including copyright, trademark, privacy, or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments you send us.
TERMINATING OR SUSPENDING AN ACCOUNT:
We may, for any reason and in our sole discretion, suspend, limit, or terminate your Account and your access to or use of the Services, without notice or liability to you. You may terminate your Account and stop using the Services at any time through the app. Upon the termination of your Account, you must cease all use of the Services. Termination of your Account will not affect any of our rights or your obligations arising under these Terms prior to such termination. Provisions of these Terms that, by their nature, should survive termination of your Account will survive such termination.
RELIANCE ON INFORMATION:
The information accessible via the Services is presented solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is done strictly at your own risk.
We disclaim all liability and responsibility arising from any reliance on such materials by you, any other user of the Services, or by any person informed of information presented through the Services.
The Services may contain content provided by third parties, including materials from other users, bloggers, third-party licensors, syndicators, aggregators, or reporting services. Any opinions or statements expressed in these materials, including articles, responses to questions, and other content—except for content provided by Astra Nora—are solely the opinions and responsibility of the entity or individual providing those materials.
These materials do not necessarily represent the opinion of Astra Nora. We hold no responsibility or liability to you or any third party for the content or accuracy of materials provided by third parties.
PRIVACY:
Please review our Privacy Policy for details on how we collect, use, store, and disclose information in connection with the Services. You can find our Privacy Policy here: Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy.
LINKING TO WEBSITE AND SOCIAL MEDIA:
You may link to the Services in a manner that is fair, legal, and does not seek to harm or exploit Astra Nora's reputation. However, you must not:
Establish a link in a manner that implies any form of association, approval, or endorsement on our part without our explicit written consent.
Display the Website or any part of it on any other website, unless such websites are owned by you or expressly permitted in writing by Astra Nora. This includes practices such as framing, deep linking, or in-line linking.
Undertake any action concerning the materials on the Services that contradicts any other provision outlined in these Terms.
GEOGRAPHIC ACCESSIBILITY:
Astra Nora aims to offer worldwide access to its Services. We do not impose restrictions on the accessibility or appropriateness of our app based on geographic locations. We welcome users from around the globe to access and utilize Astra Nora.
Please note that while Astra Nora intends to be accessible globally, some regions or jurisdictions may have specific laws or regulations that could affect the use of our app. By accessing Astra Nora from locations outside their respective regions, users assume responsibility for compliance with local laws or regulations governing the use of such services.
We encourage users worldwide to engage with Astra Nora and explore the various features our app offers.
DISCLAIMER OF WARRANTIES:
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer apps, data, or other proprietary material due to your use of the services or items obtained through the services or from downloading any material posted on it, or on any website linked to it.
To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the services and all information, products, and other content (including that of third parties) included in or accessible from the services is at your own risk.
The services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services.
Without limiting the foregoing, neither the company, nor anyone associated with the company, represents or warrants that the services will be accurate, reliable, error-free, or uninterrupted, that errors in the services will be corrected, that the services or the server that makes them available may not contain viruses or other harmful components, or that the services will otherwise meet your needs or expectations.
To the maximum extent permitted by applicable law, the company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including, but not limited to, any warranties of merchantability, non-infringement, and fitness for a particular purpose. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.
LIMITATION ON LIABILITY:
In no event will Astra Nora, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind. We disclaim liability under any legal theory arising from your use or inability to use the services, or any information, products, or other content (including that of third parties) available through the services. This includes, without limitation, any direct, indirect, special, incidental, consequential, exemplary, or punitive damages.
Astra Nora is not liable for damages such as personal injury, emotional distress, loss of revenue, profits, business, anticipated savings, use, goodwill, or data. We disclaim liability for damages caused by tort (including negligence), breach of contract, or any other cause, even if foreseeable.
Moreover, Astra Nora holds no liability for any failure or delay resulting from conditions beyond our reasonable control. These conditions encompass, but are not limited to, labor conditions, power failures, internet disturbances, services or systems controlled by third parties, acts of nature, and acts of terrorism.
The aforementioned disclaimer does not affect any liability that cannot be excluded or limited under applicable law.
VIOLATION OF TERMS AND CONDITIONS
If you violate these Terms, including but not limited to misuse of the Services, your Social Content, or any information obtained from the Services, not in line with these Terms, you agree to indemnify, defend, and hold harmless Astra Nora, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees, including reasonable attorneys’ fees.
Astra Nora reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you. In such cases, you agree to cooperate with us in asserting any available defenses.
This indemnification provision covers your agreement to protect Astra Nora and related parties from any legal claims or expenses resulting from your improper use of the Services or violation of these Terms.
GOVERNING LAW:
All matters relating to the Services and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), will be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).
DISPUTE RESOLUTION:
Dispute Resolution by Binding Arbitration; Jury Trial Waiver; Class Action Waiver. For any controversies, disputes, demands, claims, or causes of action between you and Astra Nora (including the interpretation and scope of this section and the arbitrability of the controversy, dispute, demand, claim, or cause of action
related to the Services or these Terms, you and Astra Nora agree to resolve such matters exclusively through binding and confidential arbitration. Arbitration is a legal process for dispute resolution outside of the court system. If any such dispute arises, the party raising the issue must notify the other party in writing. Both parties agree to make reasonable efforts to resolve the dispute within 60 days of such notice. Should the dispute remain unresolved after this period, the complaining party must seek remedies solely through arbitration within a reasonable timeframe following the emergence of the dispute but in no event later than two years after the cause of action arises.
Prohibition of Class and Representative Actions; You and Astra Nora agree that each of us may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding. Unless both you and Astra Nora agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s), except that you may pursue a claim for and the arbitrator may award public injunctive relief under applicable law to the extent required for the enforceability of this provision.
The arbitration will occur in the federal judicial district of your residence. In this context, "we" and "us" refer to Astra Nora, its subsidiaries, affiliates, predecessors, successors, assigns, as well as their respective employees, officers, directors, agents, and representatives. Additionally, "we" and "us" encompass any third party providing products, services, or benefits connected to the Services or these Terms if named as a co-party in any related dispute subject to this section.
Arbitration will be governed by the Federal Arbitration Act and conducted by a single commercial arbitrator from the American Arbitration Association (AAA) experienced in commercial contract dispute resolution. As adjusted by these Terms, the arbitration will adhere to the AAA’s Commercial Arbitration Rules and, if deemed applicable by the arbitrator, the Supplementary Procedures for Consumer-Related Disputes.
You are agreeing to resolve disputes through arbitration and waive the right to pursue court action to assert or defend your rights, except for matters brought in small claims court within the jurisdictional limits of your residence or as otherwise specified in the Rules and Procedures. Emergency equitable relief may be sought in federal or state courts located in the federal judicial district of your residence to maintain the status quo pending arbitration. Both parties agree to submit to the exclusive personal jurisdiction of the courts within the federal judicial district of your residence for such purposes. Arbitrators' decisions are enforceable like court orders but are subject to limited court review.
Both parties must adhere to certain rules: (A) all claims must be brought in an individual capacity and not as part of any class or representative proceeding; (B) the arbitrator cannot consolidate multiple claims or preside over any form of a representative or class proceeding; (C) we will cover necessary arbitration fees to prevent prohibitive costs compared to litigation unless otherwise determined by the arbitrator; (D) we reserve the right to assume some or all arbitration costs at our discretion; (E) the arbitrator will uphold recognized claims of privilege and privacy; (F) the arbitration proceedings will be confidential, barring exceptions as required by law or for arbitration award enforcement; (G) the arbitrator may award individual remedies permissible by law; and (H) each party will cover its attorneys’ fees and expenses unless statutory provisions dictate otherwise and the arbitrator awards such fees and costs to the prevailing party.
This section will persist after these Terms terminate or after full voluntary payment of any debt by you or bankruptcy by either party. Should any part of this arbitration provision be deemed invalid, unenforceable, or conflict with the Rules and Procedures, the remaining part will remain effective and construed in accordance with its terms. However, if subparts (A) or (B) prohibiting arbitration on a class basis are found invalid, unenforceable, or illegal, the entire arbitration provision will become null, and neither party will be entitled to arbitration. If a claim proceeds in court, the dispute will exclusively occur in federal court if it has jurisdiction or, if not, in a state court situated in the federal judicial district of your residence.
LIMITATION ON TIME TO FILE CLAIMS:
Any cause of action or claim arising out of or related to the Services or these Terms must be initiated within one (1) year after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.
Waiver:
No waiver by Astra Nora of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Furthermore, any failure of Astra Nora to assert a right or provision under these Terms will not constitute a waiver of such right or provision.
Severability:
If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that provision will be modified or limited to the minimum extent necessary to make the remaining provisions of the Terms valid and enforceable.
Notices:
All notices and communications regarding the Services will be sent to you by Astra Nora using the contact information provided during your Account registration, as updated by you or posted on the Services. You may update your contact information through your Account profile on the Services. Unless otherwise mandated by applicable law, notice from Astra Nora regarding the Services will be considered received when sent to the contact information available in our records for you or when posted on the Services.
OTHER GENERAL TERMS:
These Terms, along with any policies or operating rules presented by Astra Nora on the Apps, Websites, or concerning the Service, establish the complete agreement between you and our company regarding the Services. They override any prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, concerning the Services. You may not transfer or assign these Terms or any associated rights without our prior written consent. However, we retain the right to assign these Terms without restrictions and without requiring your prior consent. Any attempt by you to transfer or assign without our prior written consent will be deemed null and void. These Terms do not create an agency, joint venture, partnership, trust, or employment relationship between you and us. The section headings used here are for convenience purposes only and do not hold any legal significance.
CONTACT:
For more questions, please contact us at info@astranora.com.